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FREQUENTLY ASKED QUESTIONS
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& CONCERNS
CRANE COST
If you use a crane isn't it more expensive? Not at all, since we own our crane it eliminates the cost of a rental that other companies must incur. The fact that our crane operators only work with trees, provides the added benefit of a greater margin of safety. Directly employed by us, our crane operators also help to reduce the set up time.  This is not true when a company is paying for a rented crane on an hourly basis, for this gives the crane operator no incentive to ''get the lead out''. Our time savings reflects to an increased competitive edge for us and a cost savings to you.
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STUMP MULCH
Is it true that the stump mulch will draw termites? Although you might occasionally find termites in mulch, they  can not survive for they must live in an environment which is much more stable.
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CLIMBING SPIKES USED WHEN PRUNING
Does it hurt the tree if someone was to use climbing spikes when pruning my tree? Most certainly! The spikes will inflict injury with every step as well as run the risk of transmitting disease through the use of the spikes. Properly trained Arborists can get around a tree quite efficiently without using climbing spikes, where by getting what you paid for i.e. a tree that is being cared for while pruning and not injured in the process.
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COST OF A LARGER COMPANY
Is your tree service more expensive because you are a larger company? Absolutely not, being that we are a larger company this helps to keep our pricing structure competitive. As a larger company with more personnel, we can maintain different size crews. This insures that you are not paying for extra men when they are not needed on the smaller size jobs, or paying for those that may be fatigued when more men were needed. Having several crews, helps to spread the cost of the fixed expenses (i.e. advertising, office personnel, utilities etc.). Being a larger company allows us to employ an in-house mechanic reducing our equipment & vehicle repair cost. What it all boils down to is that we must run a tight ship so as to stay competitive, for this has helped Arbor Tree Care grow to the size company it is today.
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PARTIAL PAYMENT UP FRONT
Do I need to pay anything up front? Not at all for we urge you not to unless it's a deposit on future discounted work with a reputable company. Unfortunately, like any business their are a few rotten apples in the bunch, so when you hear a sob story of why you need to pay up front, you're better off spending the time looking for another company for you may be spending your time looking for your money.
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LIGHTNING STRUCK TREES
Will my tree die because it was struck by lightning? Not necessarily - although the exterior evidence of a lightning strike is often cause for concern. Unless the missing bark is quite extensive, the amount of damage to the root system and the invasion of opportunistic insects (borers) will be the cause for the tree's decline. The root damage can not be determined, so we advise on taking a "wait and see" attitude for a six month period, before spending any money on the tree's rehabilitation. When drought conditions exist during this waiting period, watering is advisable. If the tree dies within this time frame or the tree appears to be structurally unsound, we would advise on its removal. Removing trees for safety concerns, as well as preventing the spread of damaging insects, would be money well spent.
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SERVING ENTIRE HAMPTON ROADS AREAwithCERTIFIED ARBORISTS& Degreed Horticulturists***********
HOURS:
Mon.-Fri.8:00 am. to 5:00 pm.(757) 425-1995Sat., Sun. & after hrs.(757) 428-0087Fax(757) 437-4535MEMBERBetter Business Bureau
Tree Care Industry Assoc.(T.C.I.A.)
International Society of Arboriculture(I.S.A.)
Society of Commercial ArboricultureARBOR TREE CARE, Inc.P.O. Box 4277VA. Beach VA 23454(central mailing location)
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